Support Video CallTalk to your support agent — face to face, with screen share.
Every support ticket comes with its own private video room. Open the call from your ticket, and your agent joins instantly — camera, microphone and screen sharing, right in the browser.
Help that feels like sitting next to you
See & share screens
Your agent sees your screen to guide you precisely — perfect for showing errors, settings and reports.
Private per ticket
Each ticket gets its own secure room. Only you and your support agent can join it.
Runs in the browser
Nothing to install — works on desktop, laptop, tablet and phone, on any modern browser.
On your own server
Calls are relayed by ZERON_XS infrastructure — no third-party services, your data stays yours.
From issue to resolved, in three steps
Open a support ticket
Raise the issue in ZERON_XS — Support → New ticket. An agent is assigned automatically.
Start the video call
On your ticket, click 📹 Video call with support. Your agent sees the call open too.
Work it out together
Talk, share your screen, and let the agent guide you live until it is fixed — then rate the support.
Part of
ZERON_XS — Every part, one purpose.